Question 1

What Is The Virgin Australia Customer Service Phone Number?

Accepted Answer

Virgin Australia phone number for client services is 866-810-7162. This is a toll-free for US callers. Australia Guest contact center can be reached at 855-253-8021. If you are calling from China, dial +86-400-120-2198. Get in touch with the Virgin Australia customer support to learn more about flights, get useful and important travel information, and receive details on your upcoming flight. As an alternative to calling, you can reach out to the company via email, website, mail, or social media platforms such as Twitter, Instagram, Facebook, and LinkedIn.

Question 2

What Is The Virgin Australia Email Address?

Accepted Answer

If written communication is a better option for you than making a call, you can easily contact the company via email. Virgin Australia email for requests and inquiries from client services is the.lounge.guest.enquiry@virginaustralia.com. If you lost your baggage and want to submit a baggage claim, send an email to baggage.claims@virginaustralia.com. To reach out to the billing department regarding financial issues and inquiries, please write to accounts@@virginaustralia.com. General information about the company can be received at vabags@hallmark-aviation.com. If you need to contact the PR department with a media inquiry, drop an email at publicaffairs@virginaustralia.com.

Question 3

What Is The Virgin Australia Head Office Address?

Accepted Answer

The company has its head office located in South Brisbane. Virgin Australia address is Level 11, 275 Grey Street, South Brisbane, Queensland 4004, Australia. However, if you want to send a complaint, please use the following address: Virgin Australia Guest Relations - Complaints, PO Box 1034, Spring Hill Qld 4004.

Question 4

What Are The Virgin Australia Hours Of Operation?

Accepted Answer

Each department of the Virgin Australia has different hours of operation. For example, Guest Centre operating hours are Monday through Sunday from 5 am to 11 pm AEST. If you decide to connect with the company by phone, please note that the longest wait times are on Thursday, while the shortest are on Saturday so it’s better to call on weekends.

Question 5

How Can I Contact The Virgin Australia Via The Live Chat?

Accepted Answer

Currently, there is no Virgin Australia live chat available. However, the company offers many other ways to get in touch with the customer support team. Depending on the type of your inquiry, you can choose from reaching out to Virgin Australia by email, by phone, by social media platforms, or by website.

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